06 xrunner
New Member
- Joined
- Dec 21, 2012
- Messages
- 556
- Reaction score
- 0
So I ordered up a bundle of image dynamics 6 1/2" components for my front doors with the mounting baffles on Sept 13th. They were a pretty good price and heard the image dynamics sound great in our trucks. Got my confirmation email and said I would have a tracking # within 72 hours. Sounds all good right? Well 72 hrs rolls by with nothing I end up waiting a week and still nothing. In the mean time I started reading more reviews and not to happy with what I've read people waiting a couple months before receiving product, some not receiving product, horrible customer service, as well as some good reviews.
On the 7th day I emailed tacotunes with no response, then again day 8 and 10 as well as a message on their Facebook page. Day 11 I receive an email apologizing saying their server was down but up and running now and he checking on my order right now. (apparently that's just one of the excuses he likes to use I've read)
So I email him back within 5 min and ask again what the status is of my order has it been shipped? What's tracking# and so on.
Now its been over 24 hours again without even a response.
My next step is gonna be asking for a refund through PayPal which I've told him already I'm gonna do if I dont get a response.
So I would definitely NOT recommend tacotunes to anyone.
Anyone else have an experience like this?
On the 7th day I emailed tacotunes with no response, then again day 8 and 10 as well as a message on their Facebook page. Day 11 I receive an email apologizing saying their server was down but up and running now and he checking on my order right now. (apparently that's just one of the excuses he likes to use I've read)
So I email him back within 5 min and ask again what the status is of my order has it been shipped? What's tracking# and so on.
Now its been over 24 hours again without even a response.
My next step is gonna be asking for a refund through PayPal which I've told him already I'm gonna do if I dont get a response.
So I would definitely NOT recommend tacotunes to anyone.
Anyone else have an experience like this?