First of, all how can she know it was you. There are 10500 XR's out there. 3500 per model year.
My brother saw another SWB XR, and thought it was me until he noticed that it didn't have the Red Devil Horned Toyota Logo, in the center rear window.
Did she copy your license plate down? Is that even legal for her to do? I mean who is she, the X-Runner Police?
I'd take it to another dealer and file a complaint against the one that didn't fix it. It probably won't do anything, but it will make you feel better. Don't go back to that dealership for anything, not even an oil change or tire rotation. Or you can find your salesman, and drop a load down his throat, and see what happens. My salesman is awesome, everytime I stop by Toyota he comes out to greet me, and all I can say is that "I love this truck...." He's great.
I know my salesman would say something, even though it's not his job, if I had a complaint to make.
I've done worse than that and my body kit is holding up good. I scraped the underside of the driverside, when I was in Austin during the incident (another thread), that I avoided the big prostitute and then had to go into a parking lot and then didn't see another vehicle in my right side blind spot and was hanging over both sides of the median.
My body kit is doing fine.
They need to fix it. The Body Kit, is actually part of why our trucks handle and hold so well. Look at the weird curves and spots for air to flow on the kit, and on the front bumper check that odd angle. helps keep the truck stable. (don't quote me on it, but it makes sense to me).
Seriously though, what are we supposed to do with our trucks, drive them at 45mph all day?
There was an older man in the area who owned a Viper and towed a golf cart around all day in it. he rarely went above 50mph, and well he had a lot of problems. Apparently he had carbon buildup in his motor.
These are sport tuned machines. They are meant to be driven. Otherwise i'd have bough the 4Cylinder Tacoma, for the gas mileage.